Contact

Get in touch

Email is the fastest way to reach us: help@lervati.com. It keeps a written record of your request next to your order details, which matters for returns and withdrawals.

Business telephone: +1 888 995 3917. Email gets the quicker, documented answer.

What to include

• Your order number
• The email address used for the order
• Your full name
• A clear description of your request
• Photos, if an item arrived damaged or is not what you ordered

Returning something

Email us first. We will give you the return address nearest to you, so please do not send parcels to our Florida business address unless we tell you to. You have 30 days after receiving your last item to tell us you want to return it. Delivery details: free standard delivery takes 7 to 14 business days; express takes 5 to 9.

Use the form

Use the form below for anything else. Requests are handled in the order they are received.

Official channels are the email address and telephone number on this page. We will never ask for passwords or full card details by email or social media.