Contact information
5. CONTACT INFORMATION
Last updated: September 14, 2026
Lervati is committed to providing clear and accessible customer support.
Customer Support
Email: storelervati@outlook.com
Website: lervatistore.com
We do not currently provide customer service by telephone or WhatsApp.
Please use the email address above for all official support requests.
Response Time
Our support team aims to respond within one business day, generally within approximately 24 hours on business days.
Requests are handled in the order in which they are received.
Messages submitted on weekends, public holidays, or outside normal business operations may be addressed on the next business day.
Business Information
Store: Lervati
Legal entity: VELLYS COMPANY LLC
Business / Mailing Address:
2335 E Atlantic Blvd
STE 200
Pompano Beach, FL 33062
United States
Order Support
When contacting us about an order, please include:
- Your order number;
- The email address used for the purchase;
- Your full name; and
- A clear description of your request.
For damaged or incorrect products, photographs may help us resolve your request more quickly.
Returns
Do not send returns directly to our business address unless our support team specifically instructs you to do so.
Return locations may differ depending on product, country, and fulfillment facility.
Always contact storelervati@outlook.com before returning an item.
Official Communication Channels
The official customer service contact published by Lervati is:
Be cautious of individuals claiming to represent Lervati through unofficial channels.
Never send passwords or full payment-card information through email or social media messages.