Privacy policy

2. PRIVACY POLICY

Last updated: September 14, 2026

This Privacy Policy describes how Lervati, operated by VELLYS COMPANY LLC, collects, uses, shares, stores, and protects personal information when you visit lervatistore.com, make a purchase, contact us, or otherwise interact with our services.

Information We Collect

Depending on how you interact with Lervati, we may collect information such as:

  • Name;
  • Billing and shipping address;
  • Email address;
  • Order information;
  • Payment transaction information;
  • Products viewed or purchased;
  • Device and browser information;
  • IP address;
  • Website interaction information;
  • Marketing preferences;
  • Communications with customer support;
  • Fraud-prevention and security information.

Payment card details may be processed directly by authorized payment processors rather than stored directly by Lervati.

Why We Use Your Information

We may process personal information to:

  • Process and fulfill orders;
  • Deliver products;
  • Provide customer support;
  • Communicate about orders;
  • Prevent fraud and abuse;
  • Maintain website security;
  • Comply with legal and accounting obligations;
  • Improve our website and services;
  • Measure website performance;
  • Personalize the shopping experience;
  • Conduct advertising and marketing activities where permitted;
  • Manage returns, refunds, and disputes.

Legal Bases for Processing

Where laws such as the GDPR or UK GDPR apply, we rely on one or more lawful bases including:

Contract: processing necessary to fulfill your purchase or provide requested services.

Legal obligation: processing required to comply with tax, accounting, fraud-prevention, regulatory, or other legal obligations.

Legitimate interests: activities such as security, fraud prevention, website improvement, customer service, and business administration, where those interests are not overridden by your rights.

Consent: where consent is required for marketing communications, non-essential cookies, or certain tracking technologies.

You may withdraw consent where processing is based on consent.

Shopify

Our online store may use Shopify as an e-commerce technology provider.

Information may therefore be processed through systems operated by Shopify and its service providers in order to provide e-commerce functionality.

Service Providers

We may share necessary personal information with categories of service providers such as:

  • E-commerce infrastructure providers;
  • Payment processors;
  • Fraud-prevention providers;
  • Shipping and logistics providers;
  • Customer support services;
  • Cloud hosting providers;
  • Analytics providers;
  • Advertising and marketing providers;
  • Professional advisers;
  • Regulatory or governmental authorities where legally required.

We only disclose information where reasonably necessary for legitimate business purposes, legal compliance, or providing our services.

International Transfers

Lervati serves customers in the countries and territories available at checkout.

Your personal information may therefore be processed or stored outside your country of residence.

Where required by law, appropriate safeguards may be used for international data transfers, including recognized contractual protections such as standard contractual clauses.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies.

These technologies may include:

Essential cookies, required for shopping carts, checkout, security, authentication, and essential website operation.

Analytics cookies, used to understand website usage and performance.

Marketing cookies, used to measure advertising campaigns and provide more relevant advertising.

Where required, including for certain visitors in the European Economic Area and United Kingdom, non-essential cookies will be subject to appropriate consent mechanisms.

Marketing

Where permitted by law, we may send promotional communications.

You may unsubscribe from marketing emails using the unsubscribe link included in the message or by contacting us.

Transactional communications relating to purchases, security, refunds, or account administration may still be sent.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including fulfillment, customer support, fraud prevention, accounting, tax, dispute resolution, and legal compliance.

Different categories of information may have different retention periods.

Your Privacy Rights

Depending on where you live, you may have rights including:

  • Accessing personal information;
  • Correcting inaccurate information;
  • Requesting deletion;
  • Restricting certain processing;
  • Objecting to certain processing;
  • Requesting data portability;
  • Withdrawing consent;
  • Opting out of certain marketing activities;
  • Appealing certain privacy decisions where provided by law.

Requests may be sent to help@lervati.com.

We may need to verify your identity before processing certain requests.

European Economic Area and United Kingdom

Residents of the EEA and United Kingdom may have additional rights under the GDPR or UK GDPR, including rights of access, correction, deletion, restriction, objection, and portability.

You may also have the right to lodge a complaint with the appropriate data protection authority.

California Residents

California residents may have rights under the CCPA/CPRA, subject to applicable thresholds and exemptions.

These may include rights to know, access, correct, or delete certain personal information and, where applicable, opt out of certain activities legally defined as a sale or sharing of personal information.

Requests can be submitted to help@lervati.com.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

Brazil

Where the Brazilian LGPD applies, eligible individuals may exercise rights provided under applicable Brazilian data protection law, including access, correction, deletion in applicable circumstances, and information about processing.

Canada

Where applicable, personal information is handled in accordance with relevant Canadian privacy requirements, including principles reflected in PIPEDA and applicable provincial legislation.

Children

Our services are not directed to children under 16.

We do not knowingly collect personal information from children under 16 without legally valid authorization.

Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this policy when our practices, technology, services, or legal requirements change.

The latest version will be published on our website with an updated revision date.

Privacy Contact

Lervati / VELLYS COMPANY LLC
2335 E Atlantic Blvd, STE 200
Pompano Beach, FL 33062
United States

Email: help@lervati.com
Website: lervatistore.com