The Textured Knit Polo Sweater combines classic style with everyday ease. Made from durable polyester fibre, it offers a soft, breathable feel with excellent shape retention and easy care. Featuring an open polo collar, ribbed cuffs and hem, and a subtle textured knit, it strikes the perfect balance between relaxed comfort and understated sophistication.

Lightweight yet structured, this sweater layers effortlessly with tailored trousers, chinos, or denim, making it a versatile wardrobe staple for every season.

• Material: Polyester fibre knit
• Design: Polo collar with ribbed trims
• Style: Textured finish, relaxed yet refined
• Occasion: Smart casual, travel, and everyday wear

4. SHIPPING POLICY

Last updated: September 14, 2026

Delivery is available to the countries and territories available at checkout. We do not ship to Taiwan, Brazil, the Dominican Republic, Cyprus, Nicaragua, India, Pakistan, or Greenland. Standard shipping is free. Express shipping costs USD 9, converted automatically and shown in your local currency at checkout where supported. The currency and shipping amount shown at checkout apply to your order. Taxes, customs duties, and import charges are separate from these shipping rates and are addressed below.

This Shipping Policy explains processing, transit, tracking, international shipments, customs charges, and delivery issues.

Order Processing

Orders are generally processed within one business day, equivalent to approximately 24 hours on business days.

Processing time begins after an order and payment have been successfully received and any necessary verification has been completed.

Processing time does not include shipping transit time.

Orders placed during weekends, public holidays, or unusually high-volume periods may begin processing on the next available business day.

Delivery Times

Delivery times vary according to:

• Destination country;
• Shipping method;
• Product availability;
• Fulfillment location;
• Carrier operations;
• Customs procedures;
• Local postal networks;
• Peak seasons and public holidays.

Checkout does not display shipping transit-time estimates.

All delivery dates and transit times are estimates, not guarantees, unless expressly stated otherwise.

Fulfillment Locations

Lervati serves customers in the countries and territories available at checkout; orders may be fulfilled from domestic or international fulfillment locations depending on inventory, destination, and product availability.

Products within the same order may occasionally be shipped separately and may arrive in different packages.

This does not necessarily mean that any part of the order is missing.

Tracking

Where tracking is available, tracking information will be provided after the shipment has been processed by the applicable logistics network.

International tracking may take several days to display its first scan or update.

Temporary gaps between tracking updates are common during international transit and do not necessarily indicate that a parcel has stopped moving.

Customs, Duties, and Import Taxes

International shipments may be subject to customs duties, VAT, import taxes, handling charges, or other government-imposed fees.

Unless taxes or import duties are expressly shown at checkout as included in the amount paid to Lervati, such charges are the responsibility of the recipient.

Customs rules vary by country.

Lervati does not control charges imposed by customs authorities, local governments, postal services, or third-party carriers.

Customers are responsible for complying with local import rules.

If a shipment is rejected because the recipient refuses applicable customs charges, any refund will be evaluated after the shipment's status and associated costs are determined and subject to applicable consumer law.

Delays

International shipments may be delayed because of:

• Customs inspections;
• Weather;
• Carrier congestion;
• Postal disruptions;
• Address problems;
• Public holidays;
• Security procedures;
• Transportation interruptions;
• Events outside our reasonable control.

We will assist customers where reasonably possible, but we cannot guarantee delivery dates controlled by third parties.

Lost Packages

If your shipment appears materially overdue, contact:

storelervati@outlook.com

Please provide your order number and relevant tracking information.

We may contact logistics providers, review tracking records, or request additional information before determining the appropriate remedy.

Tracking Shows Delivered but Package Was Not Received

If tracking states that your order was delivered but you cannot locate it, please:

1. Check the delivery address on your order.
2. Check entrances, mailrooms, reception areas, safe places, and parcel lockers.
3. Ask household members, neighbors, reception staff, or building management.
4. Contact the local carrier where appropriate.
5. Contact storelervati@outlook.com if the package remains missing.

We will assist in reviewing the case.

Damaged Packages

If your item arrives damaged, contact us as soon as reasonably possible at storelervati@outlook.com.

Please include photographs of the item and packaging when possible.

This helps us assess the issue and provide an appropriate solution.

Incorrect Address

Customers are responsible for reviewing their shipping information before submitting an order.

If you discover an error, contact us immediately.

Because orders may be processed within one business day, we cannot guarantee that the address can be changed after fulfillment begins.

Additional shipping expenses resulting from an incorrect address supplied by the customer may be charged to the customer where permitted by law.

Undeliverable or Refused Shipments

If a shipment is returned because of an incorrect address, failed delivery attempts, refusal of delivery, unpaid import charges, or another recipient-related issue, we will review the shipment after its status is confirmed.

Original and return shipping costs or other non-recoverable charges may be deducted from an eligible refund where permitted by applicable law.

Shipping Restrictions

Lervati serves customers in the countries and territories available at checkout; we may be unable to ship to certain regions because of:

• Carrier limitations;
• International sanctions;
• Import restrictions;
• Local regulations;
• Product restrictions;
• Security concerns.

The availability of checkout generally indicates whether shipping is currently available to a destination.

Contact

Shipping questions:

storelervati@outlook.com

Website:

lervatistore.com

Shipping policy

1. REFUND & RETURN POLICY

Last updated: September 14, 2026

At Lervati, we want you to feel confident when shopping with us. This Refund & Return Policy explains your rights and the procedures for requesting a return, refund, replacement, or other remedy.

Lervati is operated by VELLYS COMPANY LLC.

14-Day Return Period

Unless a longer period is required by the laws applicable to you, customers may request a return within 14 days after receiving their order.

This 14-day period is offered as our standard global return period.

To qualify for a change-of-mind return, the item must generally:

• Be unused, unworn, and in substantially the same condition in which it was received.
• Include original packaging, labels, accessories, and components where applicable.
• Show no signs of misuse, damage, alteration, washing, or excessive handling.

Your statutory consumer rights are not affected by this policy.

How to Request a Return

Do not return an item without contacting us first.

To request a return, email:

storelervati@outlook.com

Please include your order number, the email address used for the purchase, the item you wish to return, and the reason for the request.

If the item is damaged, defective, incorrect, or materially different from what was ordered, please also include clear photographs or videos when possible.

After reviewing the request, our support team will provide instructions.

The return address may be different from the address from which your package was originally shipped. Packages sent to an unauthorized address may not be accepted.

Change-of-Mind Returns

When a return is requested because the customer changed their mind, selected the wrong size or variation, no longer wants the product, or for another reason unrelated to a defect or Lervati's error, the customer is generally responsible for return shipping costs unless applicable law requires otherwise.

Original shipping charges are generally non-refundable unless required by law.

International return shipping costs may be substantial. Please contact us before shipping anything.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, contact us at storelervati@outlook.com as soon as reasonably possible.

Depending on the circumstances, we may offer an appropriate remedy such as:

• A replacement;
• A partial refund;
• A full refund;
• Store credit, with your agreement; or
• Another remedy required by applicable consumer law.

Where Lervati is responsible for the issue, customers will not be required to bear unreasonable return costs.

International Returns

Currently, Lervati serves customers in the countries and territories available at checkout; some orders may be fulfilled from international fulfillment locations.

In some cases, the cost of physically returning an international shipment may be disproportionate to the value of the product.

Where appropriate, Lervati may offer another solution, including a replacement, refund, partial refund, or credit without requiring a physical return.

Such alternatives are evaluated individually and do not limit mandatory consumer rights.

Refunds

Once a refund is approved, it will be issued to the original payment method whenever technically possible.

After the refund has been submitted, the time required for the funds to appear in your account depends on your bank, payment provider, or card issuer.

Lervati cannot control banking processing times.

Refunds are issued in the transaction currency used for the original purchase. Exchange-rate differences, foreign transaction fees, and fees imposed by banks or card issuers are not controlled by Lervati and are generally not refundable by us.

Non-Returnable Items

Where permitted by applicable law, certain products may not be eligible for change-of-mind returns, including:

• Personalized or custom-made goods;
• Products that cannot be returned for hygiene or health protection reasons after being opened;
• Digital products after access or delivery;
• Gift cards;
• Perishable goods; and
• Other products that applicable law allows to be excluded from cancellation rights.

Defective products remain subject to applicable consumer guarantees.

Sale and Promotional Items

Items purchased during promotions, discounts, or sales generally remain eligible under this policy unless they were clearly identified as final sale before purchase and such restriction is permitted by applicable law.

Promotional pricing does not remove rights relating to defective or incorrectly supplied goods.

Order Cancellation

We process orders quickly, generally within one business day.

If you wish to cancel or modify your order, contact storelervati@outlook.com immediately.

We cannot guarantee cancellation after fulfillment or shipment has started.

Chargebacks and Payment Disputes

If you experience a problem with your order, please contact us before initiating a chargeback or payment dispute.

Most issues can be resolved directly by our support team.

Nothing in this section prevents you from exercising rights provided by your card issuer, payment provider, or applicable law.

European Union and United Kingdom Customers

Customers in the European Union and United Kingdom may have statutory cancellation rights, including a right to cancel certain distance purchases within 14 days.

Nothing in this policy limits mandatory rights available under applicable EU or UK consumer protection laws.

Brazilian Customers

Consumers in Brazil may have additional rights under the Código de Defesa do Consumidor, including statutory rights relating to distance purchases.

Where Brazilian law provides rights that are more favorable than this policy, those mandatory rights will apply.

Australian Customers

Nothing in this policy excludes, restricts, or modifies consumer guarantees that cannot legally be excluded under the Australian Consumer Law.

Contact

Lervati
Operated by VELLYS COMPANY LLC
2335 E Atlantic Blvd, STE 200
Pompano Beach, FL 33062
United States

Email: storelervati@outlook.com
Website: lervatistore.com

Return policy

Size: M, L, XL, 2XL

For measurements or fit advice, contact us before ordering. Contact us if you need help choosing an option.

For care instructions, check the product label or contact us before cleaning. For product-specific care advice, contact us.